Mission, Vision and Core Values of Thailand Best 4x4 Pickup SUV Dealer Exporter

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Mission Statement

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We at Sam Motors Thailand shall strive to continuously meet and exceed the expectations of our customers. We shall achieve this with products and services that in quality, cost and delivery shall be amongst the best in the global automotive industry.
To be among the best, we shall commit ourselves to excellence in products and services
Improve our customers competitiveness by offering world class vehicles, parts, rims and accessories at lowest possible prices quickly and efficiently. Provide an enjoyable sales and service experience that is convenient and completely satisfies our customer needs in an atmosphere of mutual trust, openness, and honesty
We shall endeavour to be an employer of choice by promoting a culture of teamwork, continuous learning and transparency in all activities, a participative style of management that cuts across the boundaries of levels and functions, employee growth, and compensation that is progressive and linked to performance, customer service and merit

Vision Statement

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To become the preferred supplier of Automotive products (vehicles, parts and accessories) to customers across the globe be they auto wholesalers, auto distributors, large auto dealers, small auto dealers, corporations, governments, militaries, NGOs, project companies and individuals in some cases.

Our Vision for the future is to be the customer’s first and best choice for Auto Imports/ Exports from Thailand in specific and Asia in general, and to keep growing by growing our customers' business while maintaining the friendly “family-feel” of our business. We want to deliver exceptional customer service in an atmosphere that has mutual trust, openness, honesty and diversity of choice. We must generate employee, partner and customer enthusiasm through actions, not words.

We must do the right thing simply because it is the right thing to do!

Core Values

Treat customers, employees, partners and vendors with Honesty, Integrity, Loyalty, Openness and Respect. Be honest, reliable, accountable and transparent.
Customer Focus: Committed to deliver products and services that surpass customer expectations in value and every aspect of customer services. Involve our clients in the whole process as much or as little as they choose
Financial and Social Responsibility
Dynamic and Efficient Organization: Committed to creating an organization that is flexible, responds, to change and encourages innovation and creativity. We are committed to the process of continuous improvement in everything we do
Inspired and Empowered People: Committed to our employees’ growth and development and we will nurture them in an environment where customer service, excellence, integrity, teamwork, professionalism and performance are valued above all else
Commitment to Quality and Excellence

The Culture We Value

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Begins with honesty and integrity
Encourages creativity and ingenuity
Focuses on our customers and exceeding their expectations
Commits to the success and growth of our colleagues and customers
Strives for excellence in everything we do

Goals

Monitor industry trends and take appropriate actions to respond to change and alert customers to its relevance to their situation and help them take advantage of this situation
Continuously seek to shape the future direction of the automotive industry
Exploit relevent information technology and technical solutions for the benefit of the organisation and customers
Enter into strategic alliances with diligently-assessed partners to round up our capabilities and serve our customers with complete solutions from all markets
Develop a skilled, informed, and customer-focused workforce, attuned to the needs of customers, and comfortable with and accepting of change.